Sometimes your Yaka meter might show a “FAILED” message after loading the new token. This implies that your Yaka token has failed. Worry no more because we got you covered. Lemme pass you through what you need to do and solve this problem.
Steps
- Kindly ensure the meter is plugged into a power source.
- Input your meter number into the Yaka interface and press ENTER(red button).
- Load the token and press ENTER. The meter will show CONNECTING and the token will successfully be loaded.
- If you fail to load, contact UMEME through any of their contact channels.
Most people are unaware that you can still pay and load your token number on the Yaka meter even if the units are finished and the power is out as long as it is attached to the socket; eventually, the power will turn back on. Take a shot at it. For the purpose of loading the token number, power is not required. Byebyo🚶♀️🚶♀️
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Yakka number14371324170 falied to enter token number
You can contact Umeme on its toll-free helpline 0800 185 185
Service currently is not available is what i got when i called the number. This is umeme and its embaarrassing.
14371296824 that meter failed to load yaka units in the names of matovu samuel
Thanks very much for this information coz it helped me when everything had failed even the directives from the UMEME service emergency number
Helo am leah,my yaka has failed to load yet I bought the power in my meter number and names of Florence Nabiryo
Hello at umeme, kindly when we call the toll free number after the yaka meter showing fails to load the token, kindly reply us with a solution other than asking me to wait for the next day.
Regards
Even after pressing in the token it still says failed
Even after calling you. you said to come over tomorrow but there isn’t any sign of you still I don’t know how to fix this alone but you guys should help us with an immediate solution rather than your fake promise of coming
This is exactly whats happening to me now
Umeme really sucks😡😡😡
serious they refused to help us man
We do suffer alot with umeme, when we are in problem. U don’t erectify our issues in time, am here stranded trying to load yaka but showing failed and no assistance your giving to us
I got mine 3 days ago and contacted the customer care but all odds failed. Because even after putting 18075773902…its shows success then when I input my account number the failed pops in and I don’t have power. It’ll be best if they gave us another immediate solution rather than waiting for coming days
Maybe yo Yaka Meter was locked and it needs a Tamper Code….
My yaka meter number 14348324113 has failed to load token
My meter number 14346613939 has failed to load help me out
Please help my shows failed after loading new token what should I do please!
14371296824 has failed to work
Mine shows failed three days now
What should I do?
Thanks
Three days are too much, contact customer service.
Quick fix. Switch off all appliances except the socket where the umeme unit is powered press these digits…18075773902 then press enter (Red button)…Wait to show success then metre number press enter….Success and you are good to go! You can now load your token.
This worked for me after tryin 3 times. Thank you.
Doesn’t work for me even after pressing 18075773902. Although after pressing those digits, it shows success. But on keying in the token, it says failed
Me too it’s not working
You move to another socket in the house and ensure its switched on even if power is off.
It has worked for me after dailing the code18075773902. Thank you very much for help. But what really causes this problem?
Banaye my meter is 01454392422 in the names of Nakabembe Lukiah and it has failed to load even after pressing the enter button…. Thanks
14372331273 i put yaka not loading
But when I put my meter number it shows failed
The Yaka meters are not accepting token
It’s a week now they have even never minded to check on me am even tired of moving to there service center koz people might think am employed in there if they can’t correct this please come over and take your things I no longer have time to complete on them..
For sure am not understanding this things of umeme u load yaka they take three days to give u the token number
But we Ugandans have really suffered with this ki umeme company………we need serious service providers.
Hello, meter number 04245070141 in the names of Ssenkaali has failed to loan yaka, it shows X×××× Kindly help
Uganda is full of fake stuffs but i wonder why a company such as Umeme brings in stuffs that just disturbs its customers. This Hexing meters are completely fake and useless. I’ve decided to trash mine.
Dear Customer, payment of 5,000 for a/c 14333080720 received by UMEME. Token no. 52996460077631282494, Units 10.6 KWh. Thank you for paying. However, when I put the token, theyaka meter reads failed. What do I do?
Hope u were helped
My yaka isn’t loading even if i press the code18075773902 number please kindly help it’s now 3days
Mu. Taka isnt loading when l put in the token number it displays connect failed.
Iam. At.Wamala.police Nakawuka road. Wjat to do lm in darkness