Sometimes your Yaka meter might show a “FAILED” message after loading the new token. This implies that your Yaka token has failed. Worry no more because we got you covered. Lemme pass you through what you need to do and solve this problem.
- Kindly ensure the meter is plugged into a power source.
- Input your meter number into the Yaka interface and press ENTER(red button).
- Load the token and press ENTER. The meter will show CONNECTING and the token will successfully be loaded.
- If you fail to load, contact UMEME through any of their contact channels.
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Yakka number14371324170 falied to enter token number
You can contact Umeme on its toll-free helpline 0800 185 185
Service currently is not available is what i got when i called the number. This is umeme and its embaarrassing.
14371296824 that meter failed to load yaka units in the names of matovu samuel
Thanks very much for this information coz it helped me when everything had failed even the directives from the UMEME service emergency number
Hello at umeme, kindly when we call the toll free number after the yaka meter showing fails to load the token, kindly reply us with a solution other than asking me to wait for the next day.
Even after pressing in the token it still says failed
Even after calling you. you said to come over tomorrow but there isn’t any sign of you still I don’t know how to fix this alone but you guys should help us with an immediate solution rather than your fake promise of coming
This is exactly whats happening to me now
Umeme really sucks😡😡😡
serious they refused to help us man
We do suffer alot with umeme, when we are in problem. U don’t erectify our issues in time, am here stranded trying to load yaka but showing failed and no assistance your giving to us
I got mine 3 days ago and contacted the customer care but all odds failed. Because even after putting 18075773902…its shows success then when I input my account number the failed pops in and I don’t have power. It’ll be best if they gave us another immediate solution rather than waiting for coming days
My yaka meter number 14348324113 has failed to load token
My meter number 14346613939 has failed to load help me out
Please help my shows failed after loading new token what should I do please!
14371296824 has failed to work
Mine shows failed three days now
What should I do?
Three days are too much, contact customer service.
Quick fix. Switch off all appliances except the socket where the umeme unit is powered press these digits…18075773902 then press enter (Red button)…Wait to show success then metre number press enter….Success and you are good to go! You can now load your token.
Doesn’t work for me even after pressing 18075773902. Although after pressing those digits, it shows success. But on keying in the token, it says failed
Me too it’s not working
You move to another socket in the house and ensure its switched on even if power is off.
Banaye my meter is 01454392422 in the names of Nakabembe Lukiah and it has failed to load even after pressing the enter button…. Thanks
14372331273 i put yaka not loading
But when I put my meter number it shows failed