How to reset your password if you have two-factor authentication enabled for your apple id

If you do have two-factor authentication turned on, you’ll need one of the devices associated with your account nearby.

1. Navigate to iforgot.apple.com in any web browser.
2. Enter your Apple ID email address.

3. Click Continue.
4. Enter the phone number that is associated with your Apple ID.

5. Click Continue. You’ll be asked to pick up one of the devices connected to this account.

6. Pick up one of the devices associated with your iCloud account. In this case, we’ll use an iPhone.
7. Tap Allow.
8. Enter the passcode of your chosen device.
9. Tap Done.

10. Enter your new Apple ID password.
11. Enter it again to verify.

12. Tap Next.
13. Tap Done.